Neurodivergent people and emails – A Client’s Perspective

Detox the Inbox

Workplace Strategy Coaching Emails

How Workplace Strategy Coaching can help you:

As Neurodivergent people, we can face challenges keeping focused for enough time to finish a task while filtering out possible distractions. This means that certain activities might take us longer than anticipated or than they usually take us because we lose focus when facing sensory overload. Sometimes I can get so focused on one task or project that I forget there are others I need to address. Yet emails can keep coming and the inbox keeps filling up. Important information can get lost or new opportunities buried because we run out of time to manage them and then it becomes overwhelming and stressful. 

With the increase in working away from the office or classroom, the lines have blurred between working hours and home life. Admit it, do you sometimes check your inbox when you don’t necessarily have to? Probably ten years ago, there would not have been an expectation for an immediate response to a communication, even electronic. We now live in a world of over-reliance on instant gratification, where resulting behaviors can create problems by changing our brains, distracting us from more meaningful pursuits, and leading to destructive financial, social, and health outcomes.

I’m old enough to remember working in the world of paper memos. You would write a message on a ‘memo’ and take it to the central ‘inbox’ tray – yes a physical tray (or if you were working in a fancy office a member of junior staff would come around a couple of times a day and then distribute them to the relevant staff desk inbox tray). You weren’t expected to drop everything to action them right there and then. Fast forward to today, I have two personal and three different business email accounts, I can get well over a hundred emails a day sometimes which all need reading, replying and in some cases actioning.

There’s a school of thought that you are at your most productive first thing in the day, so prioritise important tasks for your first working hour and only then check into your emails. Sometimes it’s just not possible for me to send a full and cohesive reply right away, or even that day or the day after… yet we come back to that expectation of an immediate response and then we feel guilty or stressed about not doing so.

But, I’ve found a way that works, keeps the sender confident that their correspondence is important to me, and keeps me sane and able to manage my workload and communications in a much more healthy way. I send an automated immediate response simply reading ‘thank you for your email which is important to us, we will get back to you shortly’, I have help organising my inbox folders and prioritising tasks, and I also have learned it’s OK to not have to apologise for not sending an immediate full reply. I won’t apologise, I simply start the email with ‘thank you for your patience’.

Client B – Business Owner

Useful Links

Creating Email Rules in Outlook

Creating Email Rules in Gmail

Creating an email signature in Outlook

Creating an email signature in Gmail

Best Practice Email Management

More Email Management Tips

Get more help:

ThinkTric provides workplace strategy coaching and can help you by providing assistance, counseling, and training in a range of solutions – from assistive software to sourcing funding for personal support to help organise your learning or working routine into a healthy and non-stressful environment. Please get in touch to see what we can do for you.

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